DevOps & Support Assistance Engineer

Company: Devopshunt
Location: Miami
Posted on: October 30, 2024

Job Description:

Location: 19589 NE 10th Ave, Miami, FL 33179Salary: Not disclosedJob SummaryWe are seeking an experienced DevOps Infrastructure Engineer to join our dynamic team and play a critical role in managing and enhancing our services infrastructure. The ideal candidate will have a strong background in virtualization, extensive experience with VoIP systems, and a passion for ensuring high availability, scalability, and security of our services. At times, the ideal candidate will also be required to support our customer support staff during heavier call loads or when more challenging issues arise.Duties

• Monitor system performance, identify issues, and implement solutions to optimize service delivery.
• Manage and maintain SIP servers and related VoIP infrastructure components.
• Utilize Proxmox for virtualization management and optimization.
• Manage and optimize our VoIP platform.
• Ensure compliance with security policies and industry best practices.
• Design, implement, and maintain scalable, reliable, and secure VoIP infrastructure.
• Automate deployment, monitoring, and management of VoIP services using tools such as Ansible and Terraform.
• Collaborate with software developers to streamline and enhance the CI/CD pipeline.
• Develop and maintain comprehensive documentation for systems and processes.
• Provide technical support and troubleshooting to customers for more complex VoIP issues.
• Stay current with the latest industry trends and technologies to ensure our infrastructure remains cutting-edge.Qualifications
  • Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience
  • 4+ years of experience in DevOps engineering
  • Experience managing a VoIP infrastructure
  • Proficiency in scripting languages such as Python, Bash, or Perl
  • Experience with Ansible configuration management tool
  • Strong knowledge of containerization and orchestration tools (e.g., Docker, Kubernetes)
  • Familiarity with SIP, RTP and other VoIP protocols.
  • Experience with Proxmox or other virtualization platforms
  • Experience with the Kazoo VoIP platform
  • Strong knowledge and experience with cloud platforms (AWS, GCP, Azure) and hybrid cloud environments
  • Solid understanding of networking principles and protocols
  • Excellent problem-solving skills and the ability to work under pressure.
  • Strong communication and collaboration skills.
  • Highly independent
  • Passionate about technologyPreferred Qualifications
    • Experience with VoIP monitoring and troubleshooting tools (e.g., Wireshark, sngrep)
    • Knowledge of telecom-related compliance and regulatory requirements in the United States
    • Certifications in relevant technologies (e.g., AWS Certified DevOps Engineer, Certified Kubernetes Administrator)
    • Proficiency in incident management, incident recovery, and incident response strategies.
    • Excellent problem-solving skills with the ability to work under pressure in a fast-paced environment.
    • Strong communication skills to collaborate effectively with cross-functional teams.Join us as we innovate and enhance our operational capabilities while delivering high-quality software solutions!Job TypeFull-timePayFrom $80,000.00 per yearScheduleMonday to FridayEducationBachelor's (Required)Experience
      • Azure: 1 year (Required)
      • AWS: 1 year (Required)
      • VoIP: 2 years (Required)Ability to CommuteMiami, FL 33179 (Required)Ability to RelocateMiami, FL 33179: Relocate before starting work (Required)
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Keywords: Devopshunt, North Miami , DevOps & Support Assistance Engineer, Engineering , Miami, Florida