Hospitality Ambassador

Company: Sunny's
Location: Miami
Posted on: November 2, 2024

Job Description:

Welcome to Sunny's, a vibrant and dynamic restaurant that offers an exceptional dining experience. As our Hospitality Ambassador, you will play a vital role in setting the tone for each guest's visit, ensuring that every moment is unforgettable.About Sunny'sSunny's is a proud and equal opportunity employer, committed to providing a warm and inviting atmosphere for all our guests. Our restaurant is a place where people come together to share in the joy of great food and excellent service.Job SummaryThe Hospitality Ambassador is a key member of our service team, responsible for creating a warm and welcoming environment for our guests. This role requires a passion for hospitality, excellent communication skills, and the ability to work well under pressure.Responsibilities

• First Point of Contact: As the first point of contact for our guests, you will set the tone for each experience, ensuring that every guest feels welcome and valued.
• Guest Services: You will be responsible for coordinating the seating plot for each service, setting up the service team for success, and ensuring that every guest has a memorable experience.
• Reservations and Wait List: You will maintain the reservations book, handle incoming reservation requests, and oversee and maintain the wait list.
• Table Statuses: You will monitor and update table statuses throughout service, ensuring that every guest has a seamless dining experience.
• Guest Questions: You will provide answers to guests' questions regarding restaurant and menu information, ensuring that every guest has a clear understanding of our offerings.
• Cleanliness and Personal Appearance: You will uphold a high standard of cleanliness and personal appearance, setting an example for the rest of the service team.Qualifications
  • English Fluency: You should have English fluency and additional languages preferred, but not required.
  • Physical Demands: You should be able to stand or walk for long periods of time, balance and carry multiple plates, glass racks, and/or glasses, and lift objects up to 40+ lbs.
  • Schedule: You should be able to work nights, weekends, and holidays, and variable schedules per the needs of the business.Estimated Salary: $35,000 per yearAbout the Location: While we did not specify the exact location of Sunny's, based on the job description, we can estimate that the location is likely a busy restaurant in a major city, considering the required skills and qualifications.

Keywords: Sunny's, North Miami , Hospitality Ambassador, Other , Miami, Florida